This is a quote by Wayne Gretzky.
I am flying to Canada now. And I like hockey.
Today the quote reminds me of how hard change is.
To make any change happen in an organization is hard. Takes a lot of energy. Takes a willingness to miss a shot, to make a mistake, as Gretzky says. That takes guts. Most people don’t have guts for things they don’t really really care about.
Why is it so hard?
First, I think organizations are mainly there to remain ‘static’. A company is there to preserve the situation. Yes, yes, of course any corporation is building things or providing services for its customers. So, a kind of change is happening all the time.
But the main idea of the corporation is to assure that the basics are there every day. Regular, unchanging. The building is there, its warm (or cool), the lights are on, the processes are known, you know who to go to, etc, etc. The same. Every day. Despite all the other things in the world that are changing.
And people want that. They need that stability.
Second. While people actually like some change, some degree of variety, still…
Still they don’t want to be changed. They don’t want to be the helpless pawn of some brilliant change that I (the great and wonderful Oz) am bringing them. No one wants to be a helpless pawn.